what-is-voip Teleco

Here's how VoIP works...

VoIP stands for "voice over internet protocol," which is a system that converts analog signals to digital so that telephone calls may be made over the Internet. Why? Well, imagine no more phone lines. Imagine losing service in a storm, or due to downed power lines, and all your calls still being answered. Imagine phone bills costing half of what they are today.

VoIP is all about standards. So how can one VoIP system be very different from the others? Our system is built using industry-standard components and protocols, and is fully standards compliant. But we also use a unique, patent-pending Blended Architecture that provides users with an end-to-end, fully managed and monitored system that uses about half the bandwidth of competitive systems.

Star2Star's Blended Architecture puts resources where they make the most sense. Features and functions which require heavy-duty storage or processing power are hosted at one of our data centers. The critical voice application is managed on the customer's premise using our StarBox PBX.

Star2Star delivers unparalleled flexibility and reliability, formerly available only in systems costing tens or even hundreds of thousands of dollars. 

The StarBox on-premise PBX, the IP telephone sets, the hosted services, and our VoIP telephone service are very tightly integrated with one another. We maintain control over and continuously monitor all elements of each customer's system, and our StarWatch monitoring system uses automated sonic testing to spot small problems before they turn into large problems.

Our unique Blended Architecture requires an equally unique business model.

Star2Star customers deal with one provider, receive one monthly bill, and have one number to call for service. We didn't create a new business model just to be different. We did it because it is the only way to guarantee customers the same type of seamless, "it just works" experience that they've come to expect.

For a detailed description of our system architecture, please download our Star2Star System Architecture white paper.

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For almost 20 years Southern Telephone Systems has been our communications specialist.  Carol, Leslie and their team of expert technicians and associates have provided us outstanding service, products and support.  Whether you're thinking about upgrading systems, utilizing cabling and dialtone service or enhancing voicemail and messages on hold, Southern Telephone Systems has a solution for you and will handle every aspect effectively and efficiently.  You can't go wrong when you have STS on your team.

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