what-is-voip Teleco

Here's how VoIP works...

VoIP stands for "voice over internet protocol," which is a system that converts analog signals to digital so that telephone calls may be made over the Internet. Why? Well, imagine no more phone lines. Imagine losing service in a storm, or due to downed power lines, and all your calls still being answered. Imagine phone bills costing half of what they are today.

VoIP is all about standards. So how can one VoIP system be very different from the others? Our system is built using industry-standard components and protocols, and is fully standards compliant. But we also use a unique, patent-pending Blended Architecture that provides users with an end-to-end, fully managed and monitored system that uses about half the bandwidth of competitive systems.

Star2Star's Blended Architecture puts resources where they make the most sense. Features and functions which require heavy-duty storage or processing power are hosted at one of our data centers. The critical voice application is managed on the customer's premise using our StarBox PBX.

Star2Star delivers unparalleled flexibility and reliability, formerly available only in systems costing tens or even hundreds of thousands of dollars. 

The StarBox on-premise PBX, the IP telephone sets, the hosted services, and our VoIP telephone service are very tightly integrated with one another. We maintain control over and continuously monitor all elements of each customer's system, and our StarWatch monitoring system uses automated sonic testing to spot small problems before they turn into large problems.

Our unique Blended Architecture requires an equally unique business model.

Star2Star customers deal with one provider, receive one monthly bill, and have one number to call for service. We didn't create a new business model just to be different. We did it because it is the only way to guarantee customers the same type of seamless, "it just works" experience that they've come to expect.

For a detailed description of our system architecture, please download our Star2Star System Architecture white paper.

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I just wanted to tell you what a pleasure it has been working with you and your staff during the installation and implementation of our new Star2Star telephone system. Through the use of this system we have been able to tie in communications between 7 (now 12 and growing) of our offices. The system is efficient and easy to understand. Your staff also cabled our new facility in St Petersburg along with installing the Star2Star controls at that location and did an excellent job. Thanks again to you and your staff for working so hard to make this conversion and subsequent support so pain free.

Terry Holinsky
Orthotic & Prosthetic Centers