iwatsu Teleco

Iwatsu

Iwatsu Electric Co., Ltd., a world leader in telecommunications since 1938, has been supplying advanced business communications systems to the United States and Canada since 1969. ICON Voice Networks is proud to be the exclusive provider of all current Iwatsu Enterprise products worldwide.

Iwatsu Enterprise-CS IVM IP Phone System

The Iwatsu Enterprise-CS IVM system streamlines call processing and voice messaging for customers and employees. Consisting of an Iwatsu Enterprise-CS platform fully equipped for VoIP with the TOL-IVM messaging system, the Iwatsu Enterprise-CS IVM IP Phone system streamlines call processing and messaging with the added option of advanced mobility.

Features and Capabilities

  • Iwatsu Enterprise-CS platform configured for VoIP
  • 56-port VoIP phone system with optional expansion to 1024 ports
  • TOL-IVM voicemail automated attendant
  • Optional advanced mobility client for screen pops, contact dialing and mobile phone integration
  • Supports Iwatsu IP Campus 100% transparent multiple system networking
  • Optional upgrades for automatic call distribution (ACD), speech recognition and more

Call Processing

  • Supports any combination of SIP, VoIP and TDM devices
  • Iwatsu ICON Series Phones deliver advanced features like Bluetooth®
  • Supports upgrade options for multiple-site transparent voice networking, Unified CommunicationsContact Center solutions, in-building wireless and more.
  • Optional IP Campus creates a 100% transparent multiple site system network
  • Industry leading MTBF statistics
  • ISDN PRI, T1, SIP and Caller ID subscriber line interface and switching
  • Iwatsu ECS systems operate with a 99.999% up-time
  • Passive cooling design eliminates moving parts and heat buildup
  • Fault tolerant VX Works operating system

Applications

Integrates with applications including transparent networking, unified communications, contact center solutions, in-building wireless and more

  • Ticker Display and Text Web
  • Converged, modular gateway design that grows to 1024 ports
  • Enable any PC to be a voice terminal with the Iwatsu IP Softphone
  • My ECPhone allows users to change station features easily from their PC
  • Centralized automated attendant enables callers to call one main number and be routed to their desired extension through custom menu options
  • Real I.P Apps, such as PC AttendantIP Softphone and Call Director, deliver PC-based software solutions for call control via simple and intuitive desktop applications
  • AccuCall-Web Advanced call accounting
  • Custom integration to customer-specific data and applications

Reliability

  • Building on over 70 years of telecom history and experience
  • Industry leading MTBF statistics
  • ECS systems operate with a 99.999% up-time
  • Passive cooling design eliminates moving parts and heat buildup
  • Fault tolerant VX Works operating system
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I just wanted to tell you what a pleasure it has been working with you and your staff during the installation and implementation of our new Star2Star telephone system. Through the use of this system we have been able to tie in communications between 7 (now 12 and growing) of our offices. The system is efficient and easy to understand. Your staff also cabled our new facility in St Petersburg along with installing the Star2Star controls at that location and did an excellent job. Thanks again to you and your staff for working so hard to make this conversion and subsequent support so pain free.

Terry Holinsky
Orthotic & Prosthetic Centers

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