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| Telecom Solutions: Altigen Communications: Leading Provider of Business VOIP Systems since 1994 Iwatsu Voice Networks: Quad Fusion Technology, Legendary Reliability since 1975 Business Phone SystemsTraditional analog, digital and key telephone systems have
become obsolete with the convergence of voice and data networks. AltiGen has
been delivering world class converged communications solutions since 1994. With
more than 10,000 customers in over 20 countries around the globe, AltiGen has
clearly established itself as a leading supplier of VoIP business phone systems
(or IP PBX). Whether your company is large or small, branch office or headquarters, single site or multiple offices, AltiGen has the right VoIP phone system for your business. AltiGen IP PBX systems have been designed to be robust, flexible, reliable and cost effective – and easily scale in both size and capability. Since the features are delivered as software, unlike proprietary hardware-based phone systems, you are in control, able to deploy exactly the features and applications your business requires. AltiGen offers comprehensive VoIP business phone systems and Microsoft-based Unified Communications solutions for:
AltiGen’s Business VoIP Phone Systems include:
Iwatsu Voice Networks Company Background: Who is Iwatsu? Just ask the millions of users in over 50 countries that rely on Iwatsu business telecommunications systems. Iwatsu has established a long-standing reputation for legendary reliability and flexible applications that adapt to and grow with your unique business requirements. Iwatsu’s impressive industry MTBF rate and .0007% out of box failure rate tells you that we provide some of the most reliable communications products today. Iwatsu America is the subsidiary company of Japan-based Iwatsu
Electric, a 70-year industry leader and pioneer of many firsts in the
telecommunications industry. A manufacturer, developer and provider of business
telecom systems specifically for North America, Iwatsu America products and
services are available through a nationwide network of 250 authorized
distributors.
Iwatsu Voice Networks Solutions: Iwatsu's Business Communications Systems specialize in solutions designed to help customers cut costs and increase productivity, flexibility, service and profits. By leveraging our strengths we are driven to provide tailored end-to-end solutions for our customers. Iwatsu offers a comprehensive portfolio of communications solutions that grow with the businesses they serve. This is true for all of our products. Whether your company is small or large, single or multi-location, we can address your communications requirements far into the future. Iwatsu can provide universal solutions for business needs from key systems to PBX's all the way to integrated voice platforms, wireless and computer telephony all with long-term viability in mind. Iwatsu helps make your business more productive and profitable both today and tomorrow. Iwatsu products are designed to provide the reliability, flexibility, and ease of use you expect from your telephone system.
ENTERPRISE NET: With Enterprise IP Networking, your main and remote offices can communicate like they're under one roof. Up to 64 separate offices can be networked to communicate with 100% transparency between locations. This transparency means all locations share the same system features and applications centrally located on one main system. That means reduced hardware, software and maintenance costs at individual office locations. So not only does Enterprise IP Networking bridge communications gaps, it's a more hassle-free and cost-friendly solution for you. ENTERPRISE ACD: ACD (Automatic Call Distribution) allows call centers to operate more efficiently and to maximize resources. ADIX ACD integrates advanced features such as computer telephony and wireless technology to present a powerful package that is customizable and flexible. ADIX-APS: The ADIX APS (Application Processing System) is the culmination of Iwatsu's commitment to provide a single, easily expandable telecommunications platform that meets the needs of both large and small businesses. The modular design of ADIX APS provides a seamless growth path from a 4-line, 8-station system to a maximum of 472 ports. ADIX-VS: ADIX-VS was designed to provide small busineses, telecommuters, and home offices the same advanced capabilities typically available only in a large communications system. It supports up to 16 telephones, 6 outside lines, 4 voice mail / automated attendant ports, and 5 peripheral devices. CAMPUS: Campus is a feature of the Enterprise-CS and the ADIX APS Digital Voice Communications Server that seamlessly links multiple systems across point to point T-1 lines in a fully transparent network. Because Campus APS is fully transparent, employees work together more efficiently, while customers benefit from better service. Enterprise-CS offers IP networking as well as traditional T1 networking. CTI: Enterprise-CS and ADIX CTI products are designed to allow users to handle telephone calls in an automated manner. By combining standard E-CS and ADIX features such as Caller ID, Automatic Number Identification (ANI) and Dialed Number Identification Service (DNIS) with the powerful processing engines of PC applications, important information about a call or caller will arrive at the station user's PC with an incoming call.
IWATSU TELEPHONE SETS QuadFusion™ technology has made it possible for the Iwatsu Enterprise 2.0 Communications Server to merge the four predominant communication protocols (VoIP, TDM, SIP, and H.323) onto one seamless platform. The Iwatsu Enterprise Platinum Series Stations have been developed to bring this power to your fingertips with an intuitive award winning design. The six-line LCD display window can be navigated with the new ePod (Easy Point of Decision) access tool. The ePod allows users to navigate station and system features with familiar mouse-type operation. Menus and features can also be traversed and selected with eight soft keys on the display window.
EXECUTIVE IP PHONE: Whether you're working from home or across the globe, the Executive IP phones let offsite workers communication with in-office functionality. Remote users simply connect their Executive IP phone via a Virtual Private Network (VPN) or managed IP network to access and communicate using system features anytime, anywhere. ENHANCED IP PHONE: The enhanced IP phone offers users a more flexible and cost-effective form of communicating. ENTERPRISE ATTENDANT CONSOLE: The Enterprise PC Attendant Console is a software application that resides on the attendant's PC and interfaces with the telephone system using Computer Supported Telephony Application (CSTA) output. ADIX OMEGA PHONES: The ADIX Omega-Phones are the key to making the ADIX-VS and ADIX-APS systems powerful, yet easy to use. With the new expandable Omega-Phone IX-12KTD-3 Digital Display Key Telephone, your questions are answered before you even ask. That's because all the information you need is right there - at your fingertips. Whether it's the oversized two-line liquid crystal display, a clearly-labeled multipurpose key with two LEDs, or the incoming call indicator lamp, it has never been easier to take advantage of ADIX's many features. New third generation phones include these new features:
IWATSU WIRELESS TELEPHONE SETS The DCKT970 is a wireless digital telephone that emulates a traditional corded ADIX Omega-Phone. From practically anywhere in your office, the DCKT970 will allow you to answer all those important telephone calls.
Application is the Key: Omegatrek delivers measurable benefits to a wide range of industries by allowing businesses and individuals to stay in close contact with customers and associates. The many Omegatrek features can be customized to meet the demands of a business. The result is measurable gains in productivity by improving response times, cutting down on wasted time spent trying to locate people and missing fewer calls. Below are examples of how individuals in different industries benefit from Omegatrek. Healthcare: Hospital staff can respond to patients needs and be more aware of emergency situations if they are instantly accessible. In a medical environment, Omegatrek will save time when time is a critical to saving lives. Manufacturing and Warehousing: Management staff in large buildings such as manufacturing plants and warehouses are always in close contact with customer service and floor staff with Omegatrek. This results in quicker response to problems and customer demands. Offices: For many people, a large portion of their day is spend away from their phone. Omegatrek ensures that they can always make or receive an important call from anywhere in the office. Retail Stores: Retail store staff can easily communicate with customers and colleagues. For example, cashiers can easily reach personnel on the retail floor to check the price of an item. Customer hold times are also reduced by eliminating time consuming pages to locate personnel.
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