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Southern Telephone Systems offers Automated Attendant/Voicemail/CTI systems from

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The Iwatsu Enterprise Suite combines Iwatsu Voice Networks’ core technologies into one seamless communications platform. Specifically, the Iwatsu Enterprise-CS provides the voice communications switching fabric and is the foundation of the Iwatsu Enterprise Suite. Iwatsu Unified Communications is a powerful enabling technology that unifies all aspects of the Iwatsu communication experience regardless of location or device. Finally, the Enterprise Reporting and Contact Center Reporting applications provides measurement metrics to ensure all communication operates optimally. 

Unified Communications improves your business response time by providing universal access to live communications and messaging from anywhere at any time - literally extending the reach of your communications system.

Time is Money, Unified Communications Saves Time -- Unified Communications (UC) helps businesses, small and large, to streamline information delivery and ensure ease of use. Human delays are minimized—or eliminated—resulting in efficient interaction and service-delivery for the customer and cost savings and productivity gains for the business. Unified communications also allows for easier, more direct collaboration between co-workers, clients and suppliers—even if they are not physically on the same site.

                                                  

Iwatsu offers the built-in Omega-Voice VMI Card for the Enterprise-CS, ADIX-APS and ADIX-VS systems.  Digital integration optimizes call processing and voicemail retrieval speed and insures instant operation of message notification lamps.  Expandable from 4 to 8 ports in the ADIX-APS and Enterprise-CS systems. 

Omega-Voice VMI: Voice Mail/Automated Attendant System

With Omega-Voice VMI, your voice mail and automated attendant work together in one system. The automated attendant lets you customize automated company greetings and user-friendly menu options that route callers directly to individual extensions and voice mailboxes.

A versatile messaging solution for small and large businesses, you save the hassle of handling routine calls while benefiting from flexible message management tools. Plus, when your system requirements grow, Omega-Voice VMI can even migrate with you to other ADIX systems.

Time-Saving Automated Call Processing
Customize company automated attendant greetings and menu options

Remotely access and customize your VM/AA greetings

Save the hassle and time dedicated to handling routine calls


User-Friendly Voice Mailbox Tools

Versatile solution for small and large businesses:

Provides up to 50 voice mailboxes / 10 hours message storage (on an ADIX-VS system)
Provides up to 600 voice mailboxes / 300 hours of message storage (on an ADIX APS system)

Record conversations or conference calls to your voice mailbox
Distribute voice messages to multiple voice mailboxes simultaneously
Receive notifications of office voice messages to your cell phone

Flexible system expandable from 4 to 8 voice mail ports

 

  Active Voice is a global leader in unified messaging, computer telephony and voice applications. Our business solutions empower people to communicate and manage their information conveniently and efficiently using virtually any communication device to access and control their messages, data and real-time communications.

Versatility. Continuity. Innovation.

Active Voice realizes that not every organization is ready to make the full transition from Voice Mail (VM) to Unified Communication (UC) in one single step.

Our products, solutions and licensing models enable organizations to advance their communications solutions with the least amount of business disruption.

Active Voice offers organizations a platform to help transition from VM to UC at their own pace, while building the technology and business practice to support it.

Active Voice continues to develop innovative communication products, features and solutions for organizations heading toward full Unified Communications.

Active Voice's Repartee® Unified Messaging System provides small and mide-size businesses flexible message management from the desktop, telephone or Internet. Whether you're in the office or on the road, you can increase responsiveness by accessing your voice, fax and e-mail messages from one convenient inbox and by handling real-time calls as you receive them. <?xml namespace="" ns="urn:schemas-microsoft-com:office:office" prefix="o" ?>

Repartee is for You:  Our Repartee product allows you to enjoy the freedom of mobility while knowing you are always in touch with your communications. Repartee is ideally suited for companies that:

Have more than 25 employees
Experience heavy call and fax volume
Have a mobile workforce that needs to stay in touch while away from the office
Have complex telephone systems with advanced features and very specific integration requirements
Are a multi-site company with several branch offices and networking requirements
Need maximum growth capability as the organization expands

Businesses Face Many Challenges, including:

Staying ahead in a highly competitive world while keeping costs low and productivity high
Effectively managing the influx of voice, fax and e-mail messages received every day from disparate systems
Responding quickly to urgent requests from customers and colleagues

Active Voice Provides the Solution:  Active Voice's Repartee Unified Messaging solution can help you:

Increase productivity by spending less time managing messages and more time acting on them
Provide fast, dependable customer service by prioritizing messages in any order
Manage messages from the road using simple and intuitive speech commands
Communicate effectively with colleagues overseas or in subsidiary offices
Expand your communications network as your company grows

Feature Enhancements

Active Voice offers several optional feature packages to enhance your Repartee system, including:
Visual Messaging: Access and manage messages using a familiar e-mail interface
Speech Recognition: Navigate your mailbox using intuitive speech commands*
Text-to-Speech: Listen to e-mail messages over the phone
Fax: Preview, print or redirect fax messages from the privacy of your desktop
Multiple Languages: Choose among over 20 supported languages

 
Copyright © 2009 Southern Telephone Systems 
Last modified: October 30, 2009